Most healthcare providers today are using some form of customer relationship management (CRM) software to manage their patients.
While the primary objective of CRM is to manage and nurture customer relationships, it can also be used to manage patients in a healthcare setting. A Kal CRM system can help a hospital keep track of all of its patients, as well as their contact information, appointments, and medical records. The system can also be used to send reminders to patients about their appointments, and to notify them about test results and other important information.
Additionally, a CRM system can help hospital staff to more efficiently manage their workload. By tracking patient interactions, the system can help staff to better understand the needs of their patients and to provide better customer service.
Overall, a CRM system can be a valuable tool for hospitals, helping to manage patients more effectively and to provide a better overall experience for patients and staff alike.