Kal Mass Media strives for accurate, balanced, and responsible reporting. However, errors may occasionally occur due to fast news cycles, data limitations, or third-party submissions.
This policy defines how we handle correction requests.
1. Reporting Errors
Anyone may request a correction by contacting us through the Media/Contact Page and providing:
- URL of the article
- Nature of the factual error
- Correct information or reference source
- Contact information for clarification
We do not require legal threats or escalation — editorial communication is encouraged.
2. Verification Process
Upon receiving a corrections request:
- We evaluate the claim
- Verify the correct information from reliable sources
- Make corrections whenever necessary
If the report relates to identity, event accuracy, numbers, timeline, quotations, or organization details — corrections are normally published without delay.
3. Updated Articles
We may:
- Correct sentences
- Modify quotation formatting
- Adjust factual claims
- Update numbers or event details
- Add additional context or clarification
- Change image captions or metadata
We may also:
- Note that an update has been made
- Mention improvements to readability or clarity
Corrections are done in good faith, not as a legal judgment.
4. Removal Requests
We consider content removal under these cases:
- Sensitive personal information
- Legal violations
- Copyright claims
- Safety concerns
- False statements causing harm
- Violations of our editorial policy
Requests are reviewed individually.
5. Sponsored Content Corrections
Sponsored or PR-based content is also eligible for corrections if:
- Attributed data was incorrect
- Organization identity has changed
- Public facts have been updated
- Event details were misstated
We encourage agencies to notify us proactively.
6. Public Interest First
Corrections or updates are made in the interest of public accuracy and transparency, not as reputational judgment.